Desktop App & Tracking
What's the minimum away time I need to give a reason for?
When DoTally asks about an away stretch, where to add a reason, and what a reason changes for your scores.
DoTally never requires a reason for away time. It only asks about away stretches at or above your workspace’s away threshold, which is 10 minutes by default. Shorter gaps aren’t counted as away, and DoTally doesn’t ask about them.
Who sets the threshold
Your Administrator sets it under Settings → Workday Settings → Inactive Time Questions, from 10 to 60 minutes. It applies to everyone in the workspace. A day keeps the threshold it was counted with, even if the setting changes later.
Where to add a reason
After you log your day, you can add a reason in three places:
The window that opens after logging, titled Your day has been logged successfully. Type a reason next to each break it lists. I will do this later closes it, and you can come back any time.
My Work → Day, in the Away Time section. Select Click to provide reason on an away stretch.
The notification bell, under Provide Reasons.
Type a short reason, like “client call” or “lunch”, and press Enter to save. You can add, change or clear a reason later, for any day.
What a reason changes
On Team Professional, it can raise your Focus score. Away time without a reason counts against focus. Once you add a reason, that stretch no longer counts against you, and your scores are recalculated.
The time still counts as Away Time. A reason explains it; it doesn’t turn it into active time.
Your Administrator and Managers see your reasons when they open your day, whether App Sharing is on or off. They can’t edit them.
Reasons added to days older than your workspace’s Keep detailed history for setting are saved, but those days’ scores aren’t recalculated.
Available on: Team StartUp and Team Professional. The score effect is Team Professional only, including the 14-day trial.
Related
Still stuck? Email awesome@dotally.app.
