These terms are an agreement between you and Disrupt EOOD (Дисрапт ЕООД), 86 Slavyanska Str., Blagoevgrad 2700, Bulgaria, EIK 205368450, VAT BG205368450 (“DoTally”, “we”, “us”). They cover the DoTally website, web app and desktop app (together, “DoTally”).

By creating an account or using DoTally, you agree to these terms, our Privacy Policy and, if you’re a business customer, our Data Processing Agreement. If you don’t agree, please don’t use DoTally.

Business or consumer? If you buy or use DoTally for a business, trade or profession, including as a freelancer or sole trader, you’re a business customer. If you buy it for purposes outside any trade or profession, you’re a consumer. Some sections apply differently to consumers, and where they do, the section says so. Nothing in these terms takes away rights a consumer has under the law of their country.

If you accept these terms on behalf of an organization, you confirm you’re authorized to bind it. In that case, “you” also means that organization.

2. Key terms

Workspace: a team account in DoTally. Every subscription belongs to a workspace.
Administrator, Manager, Member: roles inside a workspace, as described in the product. The Administrator controls the workspace’s plan and billing.
Customer: the person or organization that owns a workspace and pays for it.
Activity Data: the app names, window titles, times and away periods you choose to log, and the scores and insights DoTally creates from them.
App Sharing: the setting each Member controls that decides whether Administrators and Managers can see the named apps and windows they used.

3. Accounts

You must be 18 or older to use DoTally.
Keep your account details accurate and your password private. You’re responsible for what happens under your account. Tell us right away at awesome@dotally.app if you think someone else has access.
One account is for one person and belongs to one workspace. Don’t share sign-ins.

4. The service

Desktop app: we give you a personal, non-exclusive, non-transferable license to install and use the DoTally desktop app on computers you use, for as long as you have an active account. Updates may be required to keep using it.
Plans: features depend on the workspace’s plan (Team StartUp or Team Professional), as described on our pricing page at the time you subscribe.
Changes: DoTally is evolving. We may add, change or remove features. If we remove a core feature of a paid plan, we’ll give at least 30 days’ notice. If the change materially reduces what you pay for, you can cancel and we’ll refund the unused part of any prepaid period.
Previews: features labelled “beta”, “preview” or “coming soon” are provided as they are and may change or be removed.

5. Free trial

Every new workspace starts with a 14-day free trial of Team Professional. No payment details are needed, and nothing is charged automatically when the trial ends. To keep using DoTally, the Administrator chooses Team StartUp or Team Professional. Until then, the workspace pauses in read-only mode and its data is kept. If a workspace stays unpaid after its trial, or its subscription ends, we delete it and its data 12 months later, after emailing the Administrator at least 30 days before.

6. Plans, billing and renewal

Pricing: plans are priced per user (seat), per month, as shown on our pricing page. Prices exclude taxes unless stated otherwise.
Billing period: you pay monthly. Billing starts the day the Administrator subscribes, even during the trial. You pay in advance for each month.
Automatic renewal: your subscription renews automatically at the end of each period, at the then-current price, until you cancel. You can cancel at any time from Settings → Manage Billing (see section 7).
Seats: you pay for one seat for each person in your workspace and each pending invite. If seats are added during a month, the extra seats are charged pro rata for the rest of that month on your next invoice. If seats are removed, the unused part is credited pro rata on your next invoice.
Payment: card payments are processed by Stripe. On Team Professional you can also ask to pay by invoice. We set this up with you, and the invoice shows when it’s due.
Taxes: we add VAT or other taxes where the law requires. EU business customers with a valid VAT number may be invoiced under the reverse-charge rule.
Price changes: we’ll give at least 30 days’ notice of a price increase, and it applies from your next renewal. If you don’t agree, cancel before then.
Failed payments: if a payment fails, we’ll email you and try again. If it stays unpaid after the retries, the workspace becomes read-only until it’s paid: you can still see your data, but nothing new is saved.

7. Cancellation and refunds

You can cancel at any time from Settings → Manage Billing. Cancellation takes effect at the end of the current paid period, and you keep access until then.
We don’t give refunds for partial periods, unused seats or unused time, except where these terms say otherwise (sections 4 and 8) or the law requires.
The 14-day free trial is your chance to try everything before you pay.

8. Consumers: your right to withdraw (EU and UK)

If you’re a consumer in the EU or UK, you have the right to withdraw from a paid subscription within 14 days of buying it, without giving a reason.

How: email awesome@dotally.app with a clear statement such as “I withdraw from my DoTally subscription,” including your name and account email.
If you asked us to start right away: when you subscribe, you ask us to start the paid service immediately. If you then withdraw within 14 days, we refund what you paid minus a proportionate amount for the days you used.
Refunds are made within 14 days of your withdrawal, to the same payment method.

9. Using DoTally with other people

If you set up a workspace and invite employees, contractors or anyone else, you’re responsible for how you use DoTally with them. You agree that you will:

have a lawful basis under the data protection laws that apply to you for using DoTally with them;
tell them clearly, before they start, that you use DoTally, what Administrators and Managers can see, and why;
meet any legal duties that apply to you, such as consulting employee representatives, adopting internal rules for working-time systems, or carrying out a data protection impact assessment;
respect App Sharing as a free choice. It relies on the Member’s consent, so don’t make it a condition of employment or penalize anyone for keeping it off or turning it off;
not use DoTally on anyone under 18;
not use DoTally covertly, or try to hide the desktop app or its recording indicator.

10. Acceptable use

You must not:

break the law, or anyone’s rights, while using DoTally;
try to access data, accounts or workspaces you’re not allowed to see, or get around App Sharing or any other access control;
reverse-engineer, decompile or copy DoTally, except where the law allows it despite this restriction;
interfere with, overload or probe the security of DoTally;
resell, sublicense or offer DoTally as a service to others without our written agreement;
upload malicious code, or use DoTally to send spam.

11. AI features

DoTally Sense (classification, insights, AI Chat and the digest) uses AI and can get things wrong. Treat its outputs as a starting point, not a verdict. Review them, correct classifications when they’re off, and don’t use scores, classifications or health signals as the only basis for decisions about a person’s employment, pay or performance. How we process data for AI features, including our AI provider and exactly what is sent, is explained in the Privacy Policy.

12. Your data

Your data stays yours. Business customers keep all rights in their workspace data. Each Member keeps control of their own account and Activity Data, including the right to export it, turn App Sharing off (which emails the workspace’s Administrator and Managers) and delete their account, as described in the Privacy Policy.
What we may do with it: we use data to provide, secure and support DoTally, and to improve DoTally’s classification for all customers using classification examples (app names, window titles with URLs, emails and keys removed, and their labels), as described in the Privacy Policy and, for business customers, the DPA.
Data Processing Agreement: for business customers, our DPA forms part of these terms and governs how we process workspace data on your behalf.

13. Our intellectual property

DoTally, including its software, design, scores, models and brand, belongs to Disrupt EOOD or its licensors. These terms don’t transfer any ownership to you. If you send us feedback or ideas, we may use them without any obligation to you.

14. Third-party services

DoTally relies on third parties, such as Google for sign-in and Stripe for payments. Your use of those services is also subject to their terms. We’re not responsible for third-party services we don’t control.

15. Availability and support

We work to keep DoTally available and reliable, but we don’t guarantee uninterrupted service. We may pause it briefly for maintenance and will try to give notice for planned downtime. Support is by email. Team Professional workspaces get priority support.

16. Suspension and termination

By you: cancel your subscription (section 7) or have your account deleted at any time: your workspace’s Administrator deletes it from Team → Members, or, if you’re the workspace’s only member, email awesome@dotally.app from your account’s email address. Deleting an account is final and immediate. The Administrator’s own account can’t be deleted while anyone else is in the workspace.
By us: we may suspend or end your access if you seriously or repeatedly breach these terms, don’t pay, or use DoTally in a way that risks harm to others or to DoTally. Where reasonable, we’ll warn you first and give you a chance to fix the problem. If we end a paid subscription without cause, we’ll refund the unused prepaid part.
What happens to data: when a workspace’s subscription ends, the workspace and its team data are kept for 12 months so you can export or reactivate, then permanently deleted. We’ll email the Administrator at least 30 days before. A deleted workspace is kept for 30 days and can be restored by emailing awesome@dotally.app. Each Member’s personal data is handled as described in the Privacy Policy; a deleted account is deleted straight away.

17. Warranties

Business customers: DoTally is provided “as is” and “as available”. To the extent the law allows, we disclaim all implied warranties, including fitness for a particular purpose and merchantability.

Consumers: you have the legal rights that apply to digital services under the law of your country, including the right to a service that conforms to its description. Nothing in these terms limits those rights.

18. Liability

Nothing in these terms limits liability for intent or gross negligence, death or personal injury caused by negligence, fraud, or anything else that can’t be limited by law.
Business customers: subject to the point above, neither party is liable for indirect or consequential loss, lost profits, revenue or data. Each party’s total liability under these terms is limited to the amount the Customer paid us in the 12 months before the event that gave rise to the claim.
Consumers: we’re responsible for loss you suffer that’s a foreseeable result of our breach of these terms or our negligence. We’re not responsible for business losses, because DoTally is provided to consumers for private use only.

19. Indemnity (business customers)

You’ll defend and compensate us against third-party claims, including claims from your employees or contractors, that arise from your unlawful use of DoTally with people in your workspace or from your breach of section 9 or 10.

20. Changes to these terms

We may update these terms. If a change is significant, we’ll tell you by email at least 30 days before it takes effect. If you don’t agree, you can cancel before the change applies, and continuing to use DoTally afterwards means you accept it. Changes required by law may apply sooner.

21. Governing law and disputes

These terms are governed by the law of the Republic of Bulgaria.

Business customers: disputes go to the competent courts of Bulgaria.
Consumers: you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in the courts there. If you’re in Bulgaria, you can also contact the Commission for Consumer Protection (Комисия за защита на потребителите, kzp.bg) for out-of-court dispute resolution.

Please contact us first. Most problems are faster to fix by email.

22. General

These terms, the Privacy Policy and the DPA are the whole agreement between us about DoTally.
If any part is found unenforceable, the rest still applies.
Not enforcing a right right away doesn’t mean we’ve given it up.
You can’t transfer these terms without our consent. We may transfer them to a company that takes over DoTally, and we’ll tell you if we do.
Neither party is liable for delays caused by events beyond its reasonable control.
We’ll send notices to the email on your account. Send yours to awesome@dotally.app.
If these terms are translated, the English version prevails, unless the law requires otherwise for consumers.